Shipments and returns
Unlike many other web sites that have special rules and lots of fine print, we have a transparent and clear shipping policy for all orders placed on our website, without any special exceptions.
Just because shipping is free doesn't mean it should take a long time. we understand that getting your items quickly is important to you, so we make every effort to process your order quickly.
We are committed to delivering your order accurately, in good condition, and always on time promised by us in our website.
We offer FREE Shipping to all our customers within India and the rest of the world on selected products ordered through us.
Any customs or import duties, taxes and clearance charges are charged once the parcel reaches its destination country, these charges must be paid by the recipients of the parcel.
Unfortunately we have no control over these charges and cannot tell you what exactly the cost would be as custom policies and import duties vary widely from country to country.
It might be a good idea to check on your local import customs norms before placing the order.
Each order may be shipped only to a single destination address specified at the time of payment for that order. If you wish to ship products to different addresses, you shall need to place multiple orders.
We make our best efforts to ship each item in your order within 7 working days of the order. However in some cases, we may take longer, up to 2 weeks to ship the order as we may have to procure it from our manufacturing units. In some special cases the duration of product delivery may extend further depending upon customers location and order outflow.
We ship on all week days (Monday to Friday), excluding public holidays.
To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.
While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.
If you believe that the product is not in good condition, or if the packaging is tampered with or damaged, before accepting delivery of the goods, please refuse to take delivery of the package. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
You may track the shipping status of your order on our website, by clicking at Track your Order section.
Please note all items (including gifts) will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.